Contact Us
If you need help, have questions, or want to report an issue, you can reach us directly via email.
support@piknova.comSupport Requests
For faster assistance, please include:
- The email associated with your account
- A clear description of the issue
- Screenshots (if relevant)
- The tool you were using
- Your device and browser (if technical issue)
Payments & Refunds
Every tool is free. The only thing we sell is a home page sponsor slot, a one-time payment with no subscription.
For a payment question or a refund, email us from the address you used at checkout and include the payment ID from your Dodo Payments receipt. Ask within 7 days of paying and you get a full refund.
Dodo Payments is our Merchant of Record and also handles order-related questions and returns.
Account Deletion
To request account deletion, email us directly from your registered email address.
We will process deletion requests within a reasonable timeframe.
Reporting Abuse
If you believe a user is misusing the platform or violating intellectual property rights, contact us with detailed information.
We review all legitimate reports seriously.
Business & Partnerships
For collaboration inquiries, integrations, or partnerships.
Thank you for using Piknova.
