Contact Us

If you need help, have questions, or want to report an issue, you can reach us directly via email.

support@piknova.com

Support Requests

For faster assistance, please include:

  • The email associated with your account
  • A clear description of the issue
  • Screenshots (if relevant)
  • The tool you were using
  • Your device and browser (if technical issue)

Payments & Refunds

Every tool is free. The only thing we sell is a home page sponsor slot, a one-time payment with no subscription.

For a payment question or a refund, email us from the address you used at checkout and include the payment ID from your Dodo Payments receipt. Ask within 7 days of paying and you get a full refund.

Dodo Payments is our Merchant of Record and also handles order-related questions and returns.

Refund policyPricing

Account Deletion

To request account deletion, email us directly from your registered email address.

We will process deletion requests within a reasonable timeframe.

Reporting Abuse

If you believe a user is misusing the platform or violating intellectual property rights, contact us with detailed information.

We review all legitimate reports seriously.

Business & Partnerships

For collaboration inquiries, integrations, or partnerships.

Contact Partnerships
We aim to respond within 2–5 business days.

Thank you for using Piknova.