Terms of Service
Last Updated: October 2026
Welcome to Piknova. These Terms of Service ("Terms") govern your access to and use of our website and image editing tools (the "Service").
1. Operator Information
Piknova is operated by an individual based in India.
For any questions, including anything in these Terms, contact: support@piknova.com
2. Description of Service
Piknova provides browser-based image tools. The Service currently includes:
- Image Splitter
- Image Merger
- YouTube Thumbnail Downloader
- YouTube PFP Downloader
- YouTube Banner Downloader
- YouTube Shorts Thumbnail Downloader
- Image Converter
- Image Compressor
- Image Resizer
- Screenshot Editor
- Background Remover
- Redacted Text Generator
Image tools run inside your browser. Your files are never uploaded to us.
The only exception is the YouTube downloaders, which take a public video or channel link and fetch that already-public image on our server. They never receive a file from you.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice or liability.
3. Eligibility
The Service is a general-audience utility and is not intended for or directed at children under the age of 13.
By using the Service, you represent that you are at least 13 years old, or older where your local law requires it. In parts of the EEA and in the UK, the minimum age for consent to data processing is 16, and that higher age applies to you instead.
4. User Content & Responsibility
You retain ownership of any images you upload.
You represent and warrant that:
- You have the legal right to upload and process the content.
- Your content does not infringe copyrights, trademarks, or other rights.
- Your content does not violate any laws.
We do not monitor or review uploaded images.
You are solely responsible for:
- Copyright compliance
- Use of generated or edited images
- Ensuring you have consent for any identifiable person in uploaded images
5. AI Features Disclaimer
One feature uses a machine-learning model: automatic background removal. The model is downloaded to your browser and runs there, on your device. Your image is not sent to us or to any AI provider, and nothing you process is used to train anything.
- May be inaccurate, particularly on hair, fur, glass and motion blur
- May leave artefacts along edges
- Is not a substitute for checking the result yourself
You are solely responsible for reviewing the output before you use it.
We do not guarantee:
- AccuracyLegal complianceFitness for any specific purpose
6. Payments, Sponsorships & Refunds
The one thing we sell is a sponsor slot on the Piknova home page: a one-time payment for a digital ad placement that shows your logo, name, one short line and one link for 30 days. It is not a subscription and it does not renew.
- The price is shown at checkout before you pay. It can differ by country.
- We review every request within 24 hours of payment. Once approved, the slot goes live within a few minutes and runs for 30 days.
- We decline adult content, gambling, malware and claims a product cannot back up. A declined request is refunded in full.
- Sponsor links are marked as sponsored for search engines, so a slot buys visitors, not search ranking.
This order process is conducted by our online reseller & Merchant of Record, dodopayments.com, who also handles order-related inquiries and returns. Dodo Payments' Buyer Terms apply to the payment alongside these Terms. We never see or store your card details.
You can ask for a full refund within 7 days of payment, no reason needed. The full rules, including what happens after that window, are in our Refund & Cancellation Policy. If something looks wrong with a charge, please contact us before opening a dispute with your bank.
Pro is listed on our pricing page as coming soon. It is not on sale, and nobody can be charged for it. Before we charge for anything other than a sponsor slot:
- The price, the billing period and exactly what is included will be shown on our pricing page before you buy.
- Any recurring charge will say that it recurs, and you can cancel it at any time before the next renewal.
- Our Refund & Cancellation Policy will be updated to cover it before it goes on sale.
Nothing that is free today becomes paid retroactively. A paid tier would sit alongside the free tools, not in front of them.
Statutory rights, including any right of withdrawal or cancellation you have under the consumer law of your country, are not affected by anything in these Terms.
7. Service Availability
The Service is provided "AS IS" and "AS AVAILABLE".
We do not guarantee continuous uptime, error-free performance, or uninterrupted access.
We are not responsible for outages caused by:
- Hosting providers
- AI providers
- Payment providers
- Internet failures
- Events beyond our control
8. Account Termination
We may suspend or terminate your account if you:
- Violate these Terms
- Use the Service unlawfully
- Engage in abusive behavior
- Attempt to misuse AI features
No tool on this site requires an account, so terminating one removes the account and nothing else.
9. Acceptable Use
You may not use the Service to:
- Create unlawful or defamatory content
- Impersonate individuals
- Alter images of real people, documents or communications so as to deceive
- Create harmful or misleading content
- Violate intellectual property rights
You agree to indemnify and hold us harmless from any claims arising from your use of the Service.
10. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for: Indirect damages, Lost profits, Data loss, Business interruption, or Consequential damages.
11. Indemnification
You agree to indemnify and hold harmless Piknova and its operator from any claims, damages, losses, liabilities, and legal fees arising from:
- Your use of the Service
- Your uploaded content
- Your violation of these Terms
12. Force Majeure
We are not liable for failure to perform due to events beyond reasonable control, including:
13. Advertising
The Service is free to use and is supported by advertising. By using the Service, you acknowledge that ads may be displayed alongside the tools.
Ads are served by Google AdSense and its partners. We do not control which specific ads are shown, and an ad appearing on this site is not an endorsement by us of the advertiser, their product or their claims. Your dealings with an advertiser are between you and them.
Sponsor slots on the home page are ads too. They are labelled as sponsors, we review each one before it goes live, and showing one is not an endorsement. They are sold as described in section 6.
How advertising cookies work, and how to opt out of personalised advertising, is set out in our Privacy Policy.
14. Governing Law
These Terms are governed by the laws of India. Any dispute shall be resolved through binding arbitration in India.
15. Changes to Terms
We may update these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.
